SHIPPING POLICY

⚙️Orders will normally be shipped within 24 to 72 hours (3 business days) of receipt of order and payment. Please note - Not all product on our website is stocked at our facility.

⚙️Orders of $250 or more qualify for FREE SHIPPING via economy ground, within Canada. EXCLUDING NWT, YT and NU. 

⚙️Our free standard shipping can take up to 14 business days to arrive, although in many cases it will arrive much faster. 

⚙️Expedited methods of shipping are available at checkout. 

⚙️Oversize and/or overweight items DO NOT QUALIFY FOR FREE SHIPPING. Oversize and / or overweight items include engines, cylinder heads, torque convertors, transmissions, turbos etc., and are subject to shipping company guidelines. 

⚙️Shipping to a rural address? Address must include a land description – not a PO Box. 

⚙️Remote locations maybe subject to additional shipping charges and delays. 

⚙️Shipping outside of Canada? Please contact one of our Sales and Service Advisors – they would be happy to provide you with international rates. 

⚙️Once your order has been shipped a tracking number will be provided to you. Please contact the shipper directly while your order is in transit. 

⚙️Your invoice will be emailed to you upon checkout, please keep a copy for your records, should the product need to be returned. A packing list will be shipped with your order. 

⚙️PowerHouse Machining Ltd. holds no responsibility for lost, delayed, and misdelivered shipments due to incorrect delivery information, or delivery information that contains a PO Box.

⚙️PowerHouse Machining Ltd. reserves the right to amend its ‘Shipping Policy’ at any time.



    RETURN POLICY

    ⚙️Most items purchased through the PML Shop are returnable and refundable. We will accept Parts & Product Returns within 30 days of being shipped.

    ⚙️Parts & Product Returns must be returned in MANUFACTURERS ORIGINAL PACKAGING, and be in new, resalable condition.  

    ⚙️Parts & Product Returns, returned in poor condition, missing parts, or damaged product and /or packaging – Return is subject to refusal by PowerHouse Machining Ltd.

    ⚙️Restocking fees may apply to Parts & Product Returns.

    ⚙️Opened boxes will be subject to restocking fees. 

    ⚙️Custom / Special Orders – NO EXCHANGES. NO REFUNDS. NO RETURNS.   NO EXCEPTIONS.

    ⚙️Electronic Parts & Product - NO EXCHANGES. NO REFUNDS. NO RETURNS.   NO EXCEPTIONS. 

    ⚙️Parts & Product Returns must have a Return Authorization Number (RA #). Returns without an RA #, will result in delay of any refund.

    ⚙️All return shipping costs for Parts & Product Returns are the sole responsibility of the purchaser.

    ⚙️PowerHouse Machining Ltd reserves the right to amend its ‘Parts & Product Return Policy’ at any time.